You cannot print and you receive the error message "Spooler subsystem app has encountered a problem and needs to close"
Clean out the pending print jobs
del /Q "%windir%\system32\spool\PRINTERS\*.*"
net start spooler
Clean out the old printer drivers and install the latest drivers.
Special Procedure for computers that have or had a Lexmark or Dell-badged Lexmark printer.
Open a Command Prompt window (Start > Run > cmd > OK)
Type the following in the black Command Prompt window and press Enter
sc config spooler depend= RPCSS
note that there is no space before the =
If you want to use a Lexmark or Dell-badged Lexmark printer after doing the above, you'll have to reinstall it.
Link of Microsoft Solution Center